After some disappointments with a different home health care agency, I searched nearby agencies and their respective reviews. Based upon ACC Avon’s reviews, I decided to interview them and thought that they would be able to meet the needs of our elderly family member. We have utilized the ACC Avon agency for about a year now. Below are our observations: 1) The staffing office has been promptly responsive to any questions / changes in service needs. 2) Keeping a small, consistent group of caregivers who know the client’s care needs can always be a challenge with any agency, given staffing limitations. However, the ACC Avon agency has been able to maintain this consistency for our family member. 3) ACC Avon agency’s caregiver has been able to conscientiously address each of the ADL limitations our family member has experienced. I would recommend this agency to others, without hesitation.
Melody Beighley
Feb 2024
ACC provided quality care for my mother helping to keep her safe as her medical needs increased in her independent residence.
Ashley Ghanem
Feb 2024
Impressed on all fronts. Office staff great at communicating with our family when there were any changes. They have their phones 24 hours a day so we felt comfortable knowing what was happening as it was happening.
Kathy Gondor
Feb 2024
Meghan is absolutely wonderful to work with. I had changes every other week it seemed because my mom at age 94 was difficult. A couple of the gals that would care for my mom were absolutely wonderful. Very rarely were they late to visit my mom and if they were it was because of the prior client they had…. They would let me know so I could relay the message to mom.My mom needed company even though she fought me on it. It was very helpful. Their staff does a wonderful job coming into probably most often a hostile environment of elderly that don’t want them there. Thank goodness we connected with a really good agency!
Daniel Repas
Jan 2024
We had ACC take care of my mother in law and they did such a good job that when my sister got sick we had them care for her too.
David Delprincipe
Dec 2023
Great people. Wonderful experience. All our aides were wonderful to our mother. Highly recommend.
Shelley Peck
Dec 2023
LIFESAVERS for Families that need flexible compassionate professionals to help make life better for the older members of your family and those that support them - I live out of state and could not adequately provide assistance for my parents without ACC and Meghan, Dana , Sue, and Kaitlyn - We have had many moments when appointments had to pivot quickly, and the team is so accommodating - Any time I call, they are so professional and lovely - THANK YOU , ACC -!
Lisa Costa
Feb 2023
I can't thank ACC Home Care enough for the amazing care they provided for my mother. Our aide was vital in keeping our mom out of the hospice facility and in the comfort and familiarity of her own home. Her aide treated our mom like she was their own mom with care and compassion. My mom's final days were filled with round the clock expert care and a professionalism I doubt I would have found elsewhere. Very highly recommended.
John Conway
Nov 2022
Meghan and the entire staff were there for our family when we needed them. ACC provided incredibly timely care during our crisis. Their companion caregivers are nurturing and kind. Five stars!
Brandi Katz
Jun 2022
ACC Avon was immediately available and helpful when we were faced with an unexpected after hours need to find emergency in home care for our elderly mother. They were the only local agency to answer their phone and start searching for care immediately after hours when it was critically needed. Their staff is competent, responsive and caring. Ee recommend them highly..
Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Robert Blodgett
After some disappointments with a different home health care agency, I searched nearby agencies and their respective reviews. Based upon ACC Avon’s reviews, I decided to interview them and thought that they would be able to meet the needs of our elderly family member.
We have utilized the ACC Avon agency for about a year now. Below are our observations:
1) The staffing office has been promptly responsive to any questions / changes in service needs.
2) Keeping a small, consistent group of caregivers who know the client’s care needs can always be a challenge with any agency, given staffing limitations. However, the ACC Avon agency has been able to maintain this consistency for our family member.
3) ACC Avon agency’s caregiver has been able to conscientiously address each of the ADL limitations our family member has experienced. I would recommend this agency to others, without hesitation.
Melody Beighley
ACC provided quality care for my mother helping to keep her safe as her medical needs increased in her independent residence.
Ashley Ghanem
Impressed on all fronts. Office staff great at communicating with our family when there were any changes. They have their phones 24 hours a day so we felt comfortable knowing what was happening as it was happening.
Kathy Gondor
Meghan is absolutely wonderful to work with. I had changes every other week it seemed because my mom at age 94 was difficult. A couple of the gals that would care for my mom were absolutely wonderful. Very rarely were they late to visit my mom and if they were it was because of the prior client they had…. They would let me know so I could relay the message to mom.My mom needed company even though she fought me on it. It was very helpful. Their staff does a wonderful job coming into probably most often a hostile environment of elderly that don’t want them there. Thank goodness we connected with a really good agency!
Daniel Repas
We had ACC take care of my mother in law and they did such a good job that when my sister got sick we had them care for her too.
David Delprincipe
Great people. Wonderful experience. All our aides were wonderful to our mother. Highly recommend.
Shelley Peck
LIFESAVERS for Families that need flexible compassionate professionals to help make life better for the older members of your family and those that support them - I live out of state and could not adequately provide assistance for my parents without ACC and Meghan, Dana , Sue, and Kaitlyn - We have had many moments when appointments had to pivot quickly, and the team is so accommodating - Any time I call, they are so professional and lovely - THANK YOU , ACC -!
Lisa Costa
I can't thank ACC Home Care enough for the amazing care they provided for my mother. Our aide was vital in keeping our mom out of the hospice facility and in the comfort and familiarity of her own home. Her aide treated our mom like she was their own mom with care and compassion. My mom's final days were filled with round the clock expert care and a professionalism I doubt I would have found elsewhere. Very highly recommended.
John Conway
Meghan and the entire staff were there for our family when we needed them. ACC provided incredibly timely care during our crisis. Their companion caregivers are nurturing and kind. Five stars!
Brandi Katz
ACC Avon was immediately available and helpful when we were faced with an unexpected after hours need to find emergency in home care for our elderly mother. They were the only local agency to answer their phone and start searching for care immediately after hours when it was critically needed. Their staff is competent, responsive and caring. Ee recommend them highly..