Hannah handled a very rude customer with grace. An older woman made a snide, condescending remark about something Hannah was doing and she responded in a very professional and mature fashion. When it was my time to check out with Hannah she was efficient and warm and you can tell that's not a work persona, that's just who she is as a person. She's a sweetheart.
About Ulta Beauty
Ulta Beauty is a popular US beauty retailer, offering a wide range of products from cosmetics to hair care. With an extensive selection of over 25,000 products from 500 brands, shoppers can find popular brands like Tarte, Fenty, and CHANEL, as well as exclusive brands like Kylie Cosmetics and Olaplex. Ulta Beauty's Conscious Beauty program provides options for products that align with different values, such as vegan, clean ingredients, cruelty-free, sustainable packaging, and community impact.
The Salon at Ulta Beauty offers various services, including hair, skin, makeup, and ear piercing. Customers highlight the excellent service provided by the salon staff, such as Meredith at the Brow Bar, who is praised for her outstanding work on eyebrows. Hannah Wagner, another notable employee, provided exceptional customer service in resolving a return issue, turning a negative experience into a positive one.
Olivia is also mentioned for her exceptional knowledge and helpfulness in assisting with hair-related concerns. Overall, Ulta Beauty stands out for its vast product selection, commitment to conscious beauty, and exceptional in-store customer service.
Reviews
Gabriella will do right by your hair!! She is so friendly I love her I lost her bc I forgot her name and no one could get me right ! She listens and takes her time she will not cut too much and does amazing color.
Ulta Beauty never disappoints! From the moment you walk in, the store is clean, organized, and full of all my favorite brands in one place. The staff is always friendly, knowledgeable, and ready to help without being pushy. I love that I can grab my makeup, skincare, hair products, and even a little self-care treat all in one stop.
The rewards program is a huge bonus too — those points add up fast! Whether I’m restocking essentials or trying something new, Ulta always makes the experience fun and easy. Definitely my go-to beauty store! 💄✨
Photos

Hours
Good to know
- price range: average
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- bike parking
Location
3879 Medina Road, Akron, OH 44333
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