PetSmart Dog Training

May 2023

You never know what you will get here. I had a 7 am appt for my 2 dogs and was met at the door by an employee wearing ear buds that couldn't even smile or say good morning. Once I got to the grooming salon, I was told they could only do one of my dogs. The appt was made so early because they told me that was the only time they could get both dogs together. My one has anxiety and her brother calms her so leaving one wasn't an option. I rearranged my entire day for this and they could have cared less that they had made the mistake. I will not return to this store.

Sep 2022

I used to take my dog to PetSmart for grooming all the time, and then in the last few years the service has totally gone downhill. They used to greet my dog with treats and make him feel comfortable because he (like most pets that go to the groomer) gets anxious. They used to take their time and be patient with him, but now no more. If he even moves an inch on their table or shies away when they first try to blow dry him, they immediately stop grooming him and ask us to pick him up and hand him back to us unfinished. Unprofessional, zero patience, and total lack of understanding of how to groom a sweet dog that has some anxiety is what comes to mind when I think of PetSmart...read full review

Jun 2022

I have taken my dog there to be groomed on many occasions. And every once in a while there's an occasional thing that they miss. I took him to get groomed today and specifically explained that he has surgery next week and his hair needed to be cut pretty low. I go to pick him up and he has patches in his fur on his chest. VERY noticeable and big patches. His tail and privates weren't trimmed at all. As well as the hair on his ears being long. I discussed this with the groomers many times about trimming him well. And now I'm out $82 and I still have to trim him myself. This is completely unacceptable