Akron Children's Hospital Outpatient Lab, Akron

We took my granddaughter Paizlee to get her very first bloodwork and she was so scared we thought she wouldn’t do it. We want to say Katie was great with her. She talked with her the whole time and explained a lot, it went smooth and quick! Thank you Katie for all you do!

Went to get my blood drawn today. I have pretty decent veins, and I understand that someone could be stressed after dealing with crying screaming children, but there was no reason my phlebotomist needed to be rude, and her technique was awful. I asked her to pop the band because it was hurting me, she wouldn’t, I also got stuck in my basalic vein, instead of going for my very obvious cephalic and median cubital veins. Now my arm is in more pain then needed but other than that went quick and easy.

I have a 5 month old baby. They had to draw blood and instead of just sticking and hoping for the best the lady took the time to evaluate the arm, then decide to switch and wait for the tourniquet to get the vein to elevate. From there it was a smooth single poke. (This was on June 29).