About 24 Hour Fitness
24 Hour Fitness offers clean and friendly gyms with a wide range of fitness options. Members appreciate the motivating fitness classes, thousands of square feet of premium strength and cardio equipment, and additional amenities like turf zones and lap pools. The management and staff are known for being helpful, courteous, and welcoming, with particular praise for the front desk personnel. Many members have found the gym to be a great value, providing everything needed for a good workout at a reasonable price. However, some members have expressed concerns about the cleanliness of the locker room, noting that it requires more attention. Issues such as spills and overcrowding have been mentioned, along with feedback on the choice of news channels playing in the gym, which some find distracting. Despite these concerns, members still see great potential in the gym and appreciate the openness of management to suggestions. Overall, 24 Hour Fitness is recommended by many for its extensive equipment and supportive environment, making it a solid choice for anyone looking to enhance their fitness journey.
I’ve had a good to great experience since joining 24 hour fitness. The staff has been excellent and the facility is well maintained. One thing that would make my workout better, is if the sauna/pool hours were longer. The sauna/pool is only open until 2pm from Friday-Sunday. I have spoken with numerous members from other 24hr clubs, and the Yorktown Heights, NY club is the only one that has those unique hours.
Spoke with Tracy the sales manager on the phone, very professional. I went a couple days ago with a day pass, I do think their base price is pretty high (Ive had a membership before and cancelled because of the price) but I do love playing basketball here and was considering buying a membership, she called me today and she reduced the price a couple bucks and it was enough for me to go back.
John at the front desk is an exceptional employee who greets every client as they walk through the door. This definitely makes you feel welcome. He is a vital employee as this is the first impression one gets of the gym