Tried to get dashcam installed in my wife's car. There is no way to call the location directly you are routed to a call center. Showed up to appointment after being forced to prepay and they said they didn't have the right wires (even though I did the same thing at a different Bestbuy for my car the week prior without issue). Then had to wait in a 20min line to get a refund. Waste of time
January 2025
Terrible service, unprofessional, not transparent about the installations nothing could be worse than this place!
Got a new receiver for my car, installation appointment took a month, I called to make sure i had everything I needed, they assure i did, first thing they told me on my appoiment day was I needed something I had to buy somewhere ese… I explain i already changed that part , they said no, so they didnt installed it. Offcouse i buy it , and then had to wait again, and no, i didn’t need it, they gave it back to me…so they could make the installation before.
They didn’t plug my rear camera back, told me it was not... read full review
February 2024
this location is a pitiful joke. i would rather travel to the best buy in midtown manhattan than deal with the terrible service here. staff is extremely unprofessional, disorganized and misogynistic.
Tried to get dashcam installed in my wife's car. There is no way to call the location directly you are routed to a call center. Showed up to appointment after being forced to prepay and they said they didn't have the right wires (even though I did the same thing at a different Bestbuy for my car the week prior without issue). Then had to wait in a 20min line to get a refund. Waste of time
Terrible service, unprofessional, not transparent about the installations nothing could be worse than this place!
Got a new receiver for my car, installation appointment took a month, I called to make sure i had everything I needed, they assure i did, first thing they told me on my appoiment day was I needed something I had to buy somewhere ese… I explain i already changed that part , they said no, so they didnt installed it. Offcouse i buy it , and then had to wait again, and no, i didn’t need it, they gave it back to me…so they could make the installation before.
They didn’t plug my rear camera back, told me it was not... read full review
this location is a pitiful joke. i would rather travel to the best buy in midtown manhattan than deal with the terrible service here. staff is extremely unprofessional, disorganized and misogynistic.