About City Funeral Service
Reviews for City Funeral Service
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City Funeral Service provides cremation services across the New York City metro area and the Lower Hudson Valley. Their straightforward cremation service begins at $1195, with crematory fees and death certificate copies added when arrangements are finalized. Reviews present a mixed picture of the customer experience. Many clients praise the service as amazing, honest, reliable, and drama-free. They describe the staff as a pleasure to work with, noting they are forthright, kind, caring, compassionate, and good communicators who do not have hidden costs. These customers found them helpful, patient, and dependable, stating they went above and beyond to make a tough time easier and highly recommend them. However, other reviews criticize the attitude of the staff, describing them as not sensitive, sympathetic, or comforting. They note the service feels very transactional and lacks empathy, with hopes that families would be treated with more dignity and respect regardless of the service chosen. These clients acknowledge that the business is reliable in practical matters, with ashes and death certificates arriving promptly as promised. The overall feedback highlights a contrast between commendable honesty and efficiency and a perceived lack of compassionate support during a difficult time.
Peter and the staff were thorough and professional. The handling of picking up my mom and allowing me and some family members to see her for a few minutes before cremation was caring. We appreciated that. Ashes and all documents were ready for pick up on date indicated.
As we know when a loved one passes many emotions are running in all directions. Often times we forget to think about being level headed and understand what is needed from us to ensure our loved ones are remembered at their best and most peaceful. My mom passed the same day while I was on the west coast celebrating my friend’s next decade birthday.
My emotions were on a marathon pace and I had to collect myself on what to do.
I asked my husband to look at the most economical cremation services. And he found City Funeral Services (CFS) online. I kept reading the website and I called up a few funeral homes to compare prices. My goodness no one prepared me for...read full review
I had to arrange a simple cremation and City Funeral's price was much less than others in the NYC metro area so I inquired. Frank was a pleasure to work with -- honest, reliable, responsible and good communicator. Also the staff was very nice and helpful. Highly recommended!