About Cold Spring Hills Center for Nursing & Rehabilitation
Cold Spring Hills Center for Nursing & Rehabilitation is a regional leader in subacute care and long-term skilled nursing care. They offer customized care plans based on individual patient needs. The facility specializes in areas like orthopedic aftercare, amputee rehabilitation, ventilator care, stroke recovery, and dementia care. Patients and their families have praised the center for its clean and comfortable environment. Rooms are described as spacious with private bathrooms. The staff has been consistently commended for their politeness, efficiency, and dedication to patient care. Visitors have noted the quick and easy check-in process, as well as the cleanliness of the hallways. Patients have reported positive experiences with the physical therapy and occupational therapy services, leading to successful recovery and rehabilitation. Overall, the center is recognized for its commitment to providing excellent care and support to both residents and their families.
Not enough staff, those who are there can't possibly attend to patients needs. Upstairs cleaning person rather talk with female staff members then do his job.Some staff really cared and were wonderful. This was a few years back, my sister passed there. Not recommended at all.
I am pleased to share a positive experience with Cold Spring Hills Center for Nursing & Rehabilitation, where my grandmother spent two weeks for physical therapy following a seizure. Initially hesitant due to the many negative reviews, we had limited options as other nursing homes were full. Despite our reservations, the experience at Cold Spring Hills turned out to be unexpectedly positive.Upon entering, the front desk staff impressed us with their politeness and efficiency in helping us get to our grandmother's room. To our delight, our grandmother was assigned a private room, a pleasant surprise compared to shared rooms in other rehabilitation centers we have dealt...read full review
I stayed at Cold Spring Hills to rehab a broken ankle. I could not put any weight on my ankle when I arrived. I was in a bad situation because my apartment is on the second floor and I have 11 steps to climb. The staff at Cold Spring Hills nursed me back to health. The PT and OT staff worked with me to gain strength so I could get back to my apartment and back to work. The staff on Norwich Floor 1, was caring and treated me with kindness and made sure I was safe at all times. I got a clean bill of health from my Orthopedist, so now I can go home. I cannot state enough how impressed I was with the staff at Cold Spring Hills. I recommend Cold Spring Hills to anyone looking...read full review