About Perna, Dengler, Roberts Funeral Home
Perna, Dengler, Roberts Funeral Home has served the western New York community for generations, providing compassionate care during difficult times. The funeral home remains family-operated, with Constance Perna, daughter of the founder, overseeing daily operations. Families appreciate the professionalism and support offered during their times of loss. Customers highlight the exceptional care from staff members, including a funeral director named Steve, who paid attention to thoughtful details and exceeded expectations. Others mention the informative and reassuring assistance from Connie and Kelly, who handled all needs so families could focus on grieving without added stress. Recent reviews praise Mark Janik for making arrangements smoothly and maintaining clear communication, as well as Kelly Martin for her guidance and compassion during graveside services. Customers also commend John Dengler for his thoughtful and personal approach, adding special touches based on small details shared about loved ones. Overall, Perna, Dengler, Roberts Funeral Home is recognized for its commitment to excellence, comfort, and support during challenging moments.
Steve and the whole crew at Perna were incredibly supportive and made a difficult time as easy as possible from the planning to the viewing and beyond. Tremendously grateful for their service.
I cannot thank Connie at Perna, Dengler, and Roberts Funeral Home enough for her incredible support during an overwhelmingly difficult time. From the very first meeting, Connie went above and beyond to guide us with profound grace and patience. Her sweet and calming demeanor combined with her can-do attitude brought us immense comfort. She handled every request with compassion and ensured that our family felt heard and respected. If you are looking for a team that treats you like family, I highly recommend Perna, Dengler, and Roberts Funeral Home.
I highly recommend Dengler, Roberts and Per a Funeral Home. Michael was so lovely and easy to work with. We had to fly my mother’s remains from out of state and Michael made sure we knew exactly how it all worked and let us know the instant that our mother was “home”. Michael coordinated every detail and being that we were coming from out of town for a graveside service, communication was clear and timely. On the day of the burial there were a few small issues that arose which were out of the control of DRP, but again, Michael stepped in and personally assured that everything was taken care of. On behalf of my whole family I would like to sincerely thank all who...read full review