Reviews

Write a review
  • Mark Hitchcock
    Feb 2025

    The best. I have been a customer for years and have referred many friends

  • Ben Ron
    Feb 2025

    Incompetence Cost Me Everything – Avoid at All Costs!

    I hired Charles Tax Service as a new e-commerce seller, trusting them to navigate the complexities of taxes. Instead, their lack of basic tax law knowledge and guidance led to disaster. They failed to inform me of critical steps required for online sellers, like sales tax collection, deductible tracking, or quarterly filings. When I asked questions, their advice was vague and unprofessional.

    Months later, the IRS flagged me for underpayment and improper filings. The penalties, back taxes, and bureaucratic nightmares spiraled out of control, forcing me into bankruptcy years later. The crushing stress from this ordeal destroyed my mental and physical health—I suffered severe anxiety, sleepless nights, and chronic health issues that I’m still recovering from today. Charles Tax Service didn’t just make mistakes—they ignored the fundamentals of their job, leaving me to face catastrophic consequences alone.

    Do not trust them with your business. Their negligence ruined my finances, my livelihood, and my well-being. Find a CPA who actually understands e-commerce and cares about their clients’ success. This experience was a nightmare I wouldn’t wish on anyone.

  • joe grabowski
    Mar 2024

    Charles is amazing! Extremely professional service done in a very timely manner and accurate!

  • Lori Startaser
    Apr 2022

    Been going to Charles for many years. He is very nice, does great work. No complaints. ??

  • Debbie Milligan
    Apr 2021

    Charles Tax Service goes above & beyond 5 stars! Very professional, knowledgeable & always works with your schedule. Highly recommended!

  • Hari Michaelson
    Mar 2020

    Very nice gentleman. Excellent work.

  • Carrie Battel
    Feb 2020

    Charles is the best!

  • Harley Martinez
    Feb 2020

    He’s rude and ignorant. How can I trust him with such important documents of mines when he’s talking to me like I’m his 4 year old child in trouble. Very unprofessional

  • Emily Ferguson
    Oct 2018

    DO NOT GO HERE!
    Last year we got our taxes done by Charles...
    Something was def not right. Well this year we had our new tax guy look them over from 2016.. We were entitled to almost $4,000 more than we got back from when this hack job of a tax guy did them.

  • Cristian de Rosa
    May 2018

    Okay I don't know what this girl is talking about, I've been going to Charles for four years and he has been nothing short of helpful and friendly. I have strongly recommended him to several people and they have all been very pleased with his service.

Load More

Charles Tax Service

8427 Main St, Williamsville

Directions Call Website Suggest an Edit

Hours

Monday: 9AM - 9PMTuesday: 9AM - 9PMWednesday: 9AM - 9PMThursday: 9AM - 9PMFriday: 9AM - 9PMSaturday: 9AM - 9PMSunday: Closed