About WestMed Lab
WestMed Lab is a medical facility with a mixed reputation. Some patients have had positive experiences with specific doctors, praising their thoroughness, kindness, and responsiveness. The oncology department at the 3030 location and the kidney doctor in Rye have been highlighted for providing exceptional care. However, other patients have encountered difficulties with communication, particularly outside of office hours. Billing practices have also been criticized, with concerns about overcharging and misleading information. Overall, patients are advised to trust their instincts and advocate for themselves when seeking care at WestMed Lab.
The lab staff themselves are fine but every time I come here with an appointment for my 1.5 year old we have to wait at least 30 minutes, once it was an hour which is unacceptable. My son has a condition that requires frequent lab work and it is not easy to wait with a small child.
I was extremely disappointed with my experience at this laboratory. The facility was noticeably dirty, which is completely unacceptable for a medical environment. Basic hygiene protocols seemed to be neglected, and the overall atmosphere felt chaotic and unorganized.
The staff were unprofessional—rushed, inattentive, and lacking courtesy. I didn’t feel safe or respected during my visit, and I left with serious concerns about the quality and reliability of their services. For a place handling sensitive medical testing, this level of carelessness is alarming.
I would strongly advise others to seek out a more reputable and clean facility. Your health deserves...read full review
If I can give no stars I would. The lab techs are unprofessional, careless workers who are looking to just clock in and then get out. They are lazy, miserable, and do not care about patients. I am 30 weeks pregnant and came for my glucose test which I was told by the doctor’s nurse to come and they refused to see me. The front desk was trying to get them to see me and super helpful but the tech refused a pregnant patient with a potential health condition which seems illegal to me. The reason they refused to see me is because they close at 12 and the test needed would end right around 12 so they would have to work a few minutes past their time. It’s pathetic and a...read full review