Reviews for Care One Medical
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Monday: 9:30AM - 6:30PM
Tuesday: 9:30AM - 6:30PM
Wednesday: 9:30AM - 5PM
Thursday: 9:30AM - 6:30PM
Friday: 9:30AM - 2PM
Saturday: 9:30AM - 2PM
Sunday: Closed
Monday: 9:30AM - 6:30PM
Tuesday: 9:30AM - 6:30PM
Wednesday: 9:30AM - 5PM
Thursday: 9:30AM - 6:30PM
Friday: 9:30AM - 2PM
Saturday: 9:30AM - 2PM
Sunday: Closed
Front desk check in is not courteous or friendly at all, very unprofessional. I arrived for my 9:15 appointment at 9:11 waited in waiting room until 10:15 and was never called in to see the doctor. Another patient came in 15-20 minutes after me and was called in. At 10:15 I went to check in person cancelled and left. I will make an appointment with a different doctor. It was a very unpleasant experience. Nothing against Dr Autz I've seen him before years ago and he is a very good doctor I was looking forward to this appointment, however the front desk is uncaring and gives a very unpleasant impression. Such a disappointment.
Worst PCP “family run” I have been to. Front desk customer service is a nightmare. In addition, there are simply charging me and my wife for service that was supposed to be fully covered. Totally unethical. Same service was free at other PCP provider using same insurance. Never going back there again. Stay away from here. Btw calling United Healthcare to give them more details and charges from this clinic.
Website says walkins are welcome, they are not, they had plenty of staff available to see me but could book an appointment a week out. I needed immediate help, this place is no good.