Love this fuel company! Their customer service (Helen specifically) is unmatched. She was able to get them out to deliver during a very busy cold snap! We are forever grateful for this companies impeccable customer service and speedy delivery!
January 2025
Want to thank Reinhardt heating for keeping my son and I warm all during cold season and for excellent service! Would especially like to thank them for having a wonderful employee like Helen! I’m a senior citizen and she’s been such a huge help making sure I have enough fuel, and last year when my furnace needed to be repaired she made sure someone was here asap to fix it. Also when we bought a new stove she sent someone out to make sure my stove was hooked up for Thanksgiving! Sadly, I lost my youngest son right after we moved up here from Jersey in October 2023. Helen’s kindness and compassion were so appreciated! She not only makes me feel like a valued... read full review
January 2024
When I got home from work my furnace was not working. I called Reinhardt. Within five minutes I got a call back from the technician, Austin, he said he was in Otego and would be at my house in 15 minutes. He showed up and went the extra mile taking care of my furnace. Austin was very thorough and did an excellent job. I now have heat. Thank you Austin!
Love this fuel company! Their customer service (Helen specifically) is unmatched. She was able to get them out to deliver during a very busy cold snap! We are forever grateful for this companies impeccable customer service and speedy delivery!
Want to thank Reinhardt heating for keeping my son and I warm all during cold season and for excellent service! Would especially like to thank them for having a wonderful employee like Helen! I’m a senior citizen and she’s been such a huge help making sure I have enough fuel, and last year when my furnace needed to be repaired she made sure someone was here asap to fix it. Also when we bought a new stove she sent someone out to make sure my stove was hooked up for Thanksgiving! Sadly, I lost my youngest son right after we moved up here from Jersey in October 2023. Helen’s kindness and compassion were so appreciated! She not only makes me feel like a valued... read full review
When I got home from work my furnace was not working. I called Reinhardt. Within five minutes I got a call back from the technician, Austin, he said he was in Otego and would be at my house in 15 minutes. He showed up and went the extra mile taking care of my furnace. Austin was very thorough and did an excellent job. I now have heat. Thank you Austin!