481 Dogwood Avenue, West Hempstead
Sun Closed
4.4
★★★★☆
13 reviews
“Greenwood was everything I could have hoped for in a contractor. We set out on doing a full dormer on our cape cod style house. It felt like such a daunting project and I was really nervous about it.
I had heard good things about Greenwood, but of course you never know how something will go. Greenwood delivered on all of the things that were important to me.
1. Before getting started, I was delayed by my architect (a completely separate entity from Greenwood). Greenwood checked in with my regularly and even reached out to the architect on my behalf.
2. The project started when they said it would start.
3. I was kept in the loop with what was going on, even when I wasn't on site. Someone was always available to me to answer my questions.
4. Every single person on this team was kind and attentive to me.
5. When unexpected things popped up along the way, Greenwood handled it quickly. If something was added to the job, they did not charge me an exorbitant amount.
6. If something did not look the way that I expected it to, the team spoke with me and we figured out a solution together. I wasn't dismissed or ignored.
7. The project concluded within the amount of time that I was told. We (and our neighbors) were shocked.
8. Despite being 99% finished and 99% paid, as a couple of loose ends needed to be tied up, Greenwood continued to be responsive and attentive to our needs.”