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Joe's Custom Installations Inc.
15 Otis St Unit B, West Babylon
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When my home air-conditioning system went out, I contacted several local HVAC service companies, providing each with a clear explanation of the issue. Unfortunately, most were quick to quote extremely high prices, often in the thousands, without even inspecting the system in person.
Then I spoke with Joe. After explaining the problem, he promptly sent a technician to evaluate it on-site. The technician was knowledgeable, skilled, and professional. He quickly diagnosed the issue and, to my relief, the repair was straightforward and reasonably priced, just a few hundred dollars, a far cry from the inflated estimates I had received elsewhere.
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Everything went well in my AC install. I replaced an old unit with a new one AND moved it to the other side of my house. Joe’s team in the office and during the work made this a seamless process. On my first interaction with Joe he laid everything out for me and later answered all my questions and made any corrections I asked for with the paperwork. When the team arrived they were polite friendly and kept me informed throughout the day. They did not make a bit of mess during the day and straightened up before they left. I can’t talk about this company enough. Thank you!!!!!
Awesome, nice, timely, and fair. We had a quick service call to double-check our AC/Heat and thermostats; it was so easy. Invoicing online was straightforward and did not require cash negotiation.