About RRH Urgent Care
RRH Urgent Care provides same-day walk-in appointments for evaluation and treatment of non-life-threatening medical conditions. The centers are committed to delivering the highest quality healthcare to the Rochester community. Their expert providers can treat a wide variety of urgent medical needs without the need for an appointment. If ongoing care or treatment is required, they will refer patients to top specialists to ensure they receive comprehensive care. Patients have praised the exceptional service and care provided by the RRH Urgent Care team. The nursing staff, including the experienced Nurse Amy, have been described as professional, caring, and highly skilled. The Physician Assistant, Grace Elizabeth Daly, has been commended for her exceptional abilities, surpassing the quality of care provided by many top physicians. The friendly and nurturing front desk staff also contribute to the positive patient experience. Patients have appreciated the efficient, compassionate, and attentive care they have received at RRH Urgent Care, even on holidays. The short wait times and the opportunity for family members to be involved in the examination process have been particularly noteworthy. Visitors with various medical needs, such as eye injuries and shoulder injuries, have expressed satisfaction with the thorough evaluation, referrals, and useful information provided by the RRH Urgent Care team.
I went in with my sister who had an insanely bad cough and high fever. We were waiting in the waiting room for 40 minutes and there was no one anywhere. The front desk was super sweet and helpful but a wait that long with a completely empty waiting room is unacceptable.
I went to UC because I couldn't see my doctor. I was in serious pain and needed to know if I broke some ribs from a fall I took. They suggested I go to the ED at RGH because they had better equipment to diagnose my pain. They were very concerned about why I fell, but didn't have a CT machine.
Years ago I’d avoid this place like the plague. The staff were awful and frequently unpleasant. I went last night and everyone was absolutely incredible and truly went above and beyond!