About JCPenney Salon
JCPenney Salon offers a variety of services to help customers look and feel their best. Their hair salon provides haircuts, hair coloring, and styling for special occasions. They also offer services like keratin treatment and natural hair styles. The salon has a wide selection of products for the entire family. However, the quality of service can vary depending on the stylist. Some customers have had negative experiences with stylists who are unskilled and unfriendly. On the other hand, some customers have had excellent experiences with friendly and professional stylists who deliver great results. To ensure a positive experience, it's a good idea to ask for a specific stylist, such as Emily, who has received high praise from customers for her excellent work and friendly demeanor.
I was there on November 8th,2025 as a walk-in and Missy was who did my hair. After many attempts at different salons Missy totally understand how I wanted my hair done and she did a fabulous job. All the stylists/employees were friendly and very professional. I'll be going to there from now on to have Missy do my hair.🌝
I had got my hair done with one of the lovely ladies there and she did a fantastic job with my hair!! It’s the color I wanted and just a trim. I absolutely love it. She was very sweet and kind and answered all the question I had asked.
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I don't believe in deleting reviews but I do believe in updates when they are warranted.
I spoke with JC Penney customer service at the number they provided at which time they said someone would be in touch. I honestly didn't expect much to come of it.
A couple of days later, I spoke with Sandy. A manager at the salon. She allowed me to speak and feel heard. She then offered to put me with a different stylist to attempt to fix what I left with. Not only was she willing to listen, but she seemed to understand. I sent pictures of what I asked for, what I left with, and what it (at the time) looked like. She assured me I would be taken care of, whatever...read full review