Bates Troy Laundry & Cleaners

Feb 2022

Absolutely fantastic!! Before taking my three pants there for alterations, I was a bit skeptical. However, after trying the altered pants on, I was stunned; I got exactly what I wanted. Good customer service Perfect Timing Professionalism is topnotch I definitely recommend this place.

Oct 2018

Sort of like Bates Troy. Customer service is great. Always courteous. My greatest issue is timing. I do not understand how in this day and age I have to wait a week for one pair of pants to be cleaned: this is standard! In lower NY it takes 3 days or less (and this was in the 1990s)! They are a huge company in Binghamton and they do much commercial work so their system operations an go machines must be better. Imagine if a company from the city learned of such slow service. Maybe it's just turn consumer side. I tend to go to them for hemming pants but happy of the time the stitching comes loose all in it's own. I want to like them more but I find this aspect of service...read full review

Oct 2016

Please note, all three of our dry cleaning stores are open Monday to Saturday 8AM to 6PM during the weekend and until 2PM on Saturdays. The Google times listed so far are incorrect. We have repeatedly tried to have them corrected to no avail. Thank you. Ed Arzouian, Bates Troy Inc.