About RFC Contracting
Reviews for RFC Contracting
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RFC Contracting is a highly regarded plumbing service known for its prompt and reliable response to emergencies. Customers appreciate the owner, Robert, for his excellent communication and ability to accommodate tight schedules. Whether dealing with a leaking water main or a broken water heater, RFC Contracting has demonstrated efficiency and professionalism in their work. Clients have reported quick service, often within hours, even on weekends and late at night. The team is described as friendly and knowledgeable, taking the time to explain issues and guide customers through repairs. Many reviews highlight the company's fair pricing and willingness to provide assistance, even offering advice for simple problems over the phone to save customers money. RFC Contracting has received high recommendations for its thorough service, from diagnosing potential leaks to performing necessary repairs. With a strong focus on customer satisfaction, they are a trusted choice for plumbing needs in the Utica area.
I don't live in Utica anymore but was visiting our vacant family home there for a few days when I noticed that our water main shut off valve was leaking. Robert (owner) accommodated my schedule and had a plumber cut out the old one and replaced it on the second to last day of my visit, sparing me the big headache of trying to oversee this repair from across the country. This was especially impressive because he had to coordinate with the city water board to dig out and shut off the main outside, which was under a foot of snow. I assume this step would have taken weeks for a less experienced and well-connected plumber.
I had a water heater go on me. I have a baby on the way and didn't have time to mess around with our homes water. I called RFC and within minutes had a plan in place to get things fixed. By the next morning I had RFC replacing my tank and the job completed in a couple hours. Very nice team of guys that came to do the service, they answered all my questions, and walked me through what to expect after they leave. The owner was great to work with and very fair with his pricing. I would highly recommend their services and would use them in the future.
We had an emergency issue on a Sunday night close to 11:00 and received a phone call back where we were talked through being able to fix the problem ourselves as it was simple! They were quick courteous and saved us a whole bunch of money I would definitely call them for any kind of future work that needed to be done!