About Venus Nail Spa
Reviews for Venus Nail Spa
Write a reviewHours
Monday: 10AM - 7:30PM
Tuesday: 10AM - 7:30PM
Wednesday: 10AM - 7:30PM
Thursday: 10AM - 7:30PM
Friday: 10AM - 7:30PM
Saturday: 10AM - 6PM
Sunday: Closed
Venus Nail Spa aims to provide a relaxing and comfortable experience for both busy individuals and those seeking pampering. They pride themselves on staying updated with the latest nail trends and offering personalized services to meet individual needs. Clients have reported receiving exceptionally well-executed nail services, with technicians taking care to ensure client satisfaction. Some clients have praised specific technicians, such as Angie and Alex, for their skill, communication, and attention to detail. However, there have been some negative experiences regarding customer service. One client mentioned feeling overlooked and rushed during their appointment, leading to a dissatisfaction with the overall experience despite the quality of the nail work. They also reported inconsistencies in pricing between visits. Another client shared a similar experience of feeling racially profiled and ignored, highlighting a potential issue with inclusivity at the spa. Despite these concerns, Venus Nail Spa continues to attract clients who appreciate their skilled technicians and commitment to keeping up with nail trends. The spa strives to create a welcoming atmosphere and provide a positive experience for all guests.
I have always had a nice service here but the last time I went with my granddaughter. She was getting a pedi and anc, the employee literally did her pedi in 10 mins and was done with her nails which I was still getting my pedi. I feel she rushed through the service. I did tip her because she did the service but I wont be back.
This was my second time and most likely my last. My nails were impeccably done both times. The customer service or lack thereof is the reason for my review. I made an appointment at 10am with the same person that did my nails. I was sent to someone else, not a huge deal, I'm looking for a new nail tech and only had my nails done once previously. I got ANC with tips, white, gold and neutral. I asked for one ombre and the nail doesn't look ombre, it matches the totally nude one. After putting on my top coat, I overheard my tech tell the person next to her to tell me to wash my hands she was leaving. I thought she was joking and going to the bathroom. After ten...read full review
I came across Venus in need of a new nail tech and I finally found one! Angie was amazing and gave me exactly what I wanted. She took her time and communicated with me throughout my service of what she was doing and asked me questions if I liked it or not. I will definitely be back.Services: Nail art