About SERVPRO of Buffalo/Tonawanda
SERVPRO of Buffalo/Tonawanda is a trusted leader in fire and water cleanup, restoration services, and more, serving the Buffalo area since 1972. The company's professionally trained staff is accustomed to managing emergencies, striving to minimize disruption and get customers back to normal life soon. Reviews praise the company's prompt and efficient service, with crews arriving quickly to assess and clean up damage. Equipment is left on site to ensure thorough drying and cleaning. Customers appreciate the team's professionalism, kindness, and efficiency, as well as their responsiveness to billing questions and insurance carrier communication. In one notable instance, a customer's items damaged by fire were restored to their original condition, making a stressful time easier. Overall, SERVPRO of Buffalo/Tonawanda is a reliable choice for property damage emergencies.
I called ServPro for an emergency roof repair recently and talked to a woman named Alison on the phone who was incredibly kind and helpful! Since it was closing time around the end of the day she advised that the soonest someone could arrive was the following day (which was expected). She told me she would work her hardest to squeeze me in an already-packed day with one of her estimators. She called me back the following morning to advise what time the estimator could be there based on his route and followed up again later in the day via phone call. We ended up using another local roofer to help us but Alison was so professional, sweet, helpful, and very communicative!...read full review
We had a sewer backup in to the Dentist office where I work. Allison and her crew were quick, professional, efficient, and thorough. We needed this cleaned up ASAP and they got us back up and running in no time
Experiencing a fire in your home is quite the trauma producing situation. The Team at Servpro made my experience better. They uplifted my spirits everyday with their genuine concern for me , my well being , my schedule and my animals ! I highly recommend this company for all your emergency and restoration needs !