About Service Pro Heating & Cooling
Service Pro Heating & Cooling has been a trusted provider of heating, cooling, and hot water solutions in Western New York for over 20 years. Known for their strong commitment to quality and customer satisfaction, they have earned a 5-star rating on Google. Customers value their quick response times, professionalism, and clear communication about pricing. The team's expertise and courteous attitude make them highly recommended for HVAC needs. Recent reviews highlight the company's reliable and efficient service. Customers praise the prompt and friendly service provided by Sam, the technician. He is described as knowledgeable, honest, and trustworthy, providing clear explanations and standing by his work. Customers appreciate Sam's efficiency in resolving issues, often within a few hours, and his care for their property during the service. The company is also commended for its flexibility in offering financing options and scheduling appointments. Overall, Service Pro Heating & Cooling stands out for its dependable and professional service, giving customers peace of mind for their heating and cooling needs.
Called to inquire about a 'loudly banging' hot water tank that was thought to need only a flush. Sam squeezed us in the very next day to replace our old unit, informing us we were close to having our 20 year old tank explode due to the sediment build up. I am super thankful Sam was able to get out here so quickly. He was transparent in the cost, very professional, & meticulously cleaned the area after. Our last call to him was 2 years prior for a furnace repair & fortunately have not had any issues since. Clearly, the job was done right the first time. Same will be our only call going forward.