Erik explained everything he did. He answered my questions. He was prompt and professional.
About Frank's Basement Systems
Frank's Basement Systems is a business that provides solutions for basement issues. They have been praised for their excellent communication, timely completion of work, and thorough explanations of their processes. The team, including experienced professionals such as Josh, Jake, Dylan, Frank, Ryan, Chris, and Javi, is known for their friendly and respectful manner. Customers often mention how well-mannered and professional the crew is, making complex projects easier to handle. They take pride in their work, ensuring work areas are kept clean and customers are satisfied. Even when faced with difficult tasks, like working on a crawl space or sistering joists, the team remains calm and finds solutions. Customers have expressed appreciation for the crew’s professionalism and the high quality of work, including projects like adding a steel beam and a smart jack in a historic home. At the end of each job, clients receive a walkthrough and guidance on maintaining their system. Overall, Frank's Basement Systems is a reliable and trustworthy company dedicated to providing high-quality services with a focus on customer satisfaction.
Reviews
Javi and Paul were phenomenal! They were extremely professional and treated my home as if it were their own. They showed up on time, clearly walked me through what they were going to do, and completed the work quickly and extremely well.
I really appreciate all of their help and the care they put into their work. I’ll definitely be calling them directly if any other issues arise. Highly recommend!
Javi and Paul arrived at the scheduled time and had the repair done and the area cleaned rather quickly. It's a pleasure having workers like them being so efficient and polite. I highly recommend Frank's for any basement issues.
Mike G.
Photos

Hours
Good to know
- accepts credit cards
- open to all
Location
2080 Military Road, Tonawanda, NY 14150
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