GM Rachelle Pinkowski was so nice and took care of our issue immediately and all the while she was keeping all things calm and safe in the office. in the 10 min I was in waiting area I seen her deal with not so nice patients and she kept it cool. She is a BOSS
THANK YOU RACHELLE AND VISIONWORKS IS LUCKY TO HAVE YOU.
SHEILA PHILLIPS
HAPPY CUSTOMER
About Empire Visionworks
Empire Visionworks is a leading optical retailer with over 770 locations across 41 states and Washington, D.C. They are committed to providing a superior customer experience, offering a wide selection of glasses and contact lenses for men, women, and children. Customers praise the friendly and professional staff, who take the time to ensure they have what they need. For example, Judy at the front desk is often recognized for her excellent service, and staff like Nancy and Lori are known for their knowledgeable and helpful assistance during eye exams and fittings. Many customers have found the staff to be helpful and friendly, making the overall experience positive. While some may experience longer wait times, the great customer care and good experiences encourage many to return and recommend Empire Visionworks to friends and family. They accept thousands of vision insurance plans and promote annual eye exams for all ages, ensuring everyone gets the care they need.
Reviews
they got me in right away as a walk in i needed my new glasses to go back to work with and the got them done for me in an hour! awesome staff very friendly and helpful!
Thank you to all the amazing ladies that helped me at Visionworks yesterday! From the woman at the front desk, to the pre exam lady, the doctor & the woman that picked out my frames and checked me out, you all are FANTASTIC! So kind, so patient, so helpful! It's been YEARS since I had an eye exam and although I was nervous, I couldn't put it off any longer! Had I had known, it would have gone as amazing and easy as it did, I would have gone YEARS ago! Thank you all, I really appreciate each and every one of you!
Photos
Hours
Monday 9AM - 7PM
Tuesday 9AM - 7PM
Wednesday 9AM - 7PM
Thursday 9AM - 7PM
Friday 9AM - 7PM
Saturday 9AM - 6PM
Sunday Closed
Good to know
- walk-ins welcome
- accepts credit cards
- accepts insurance
Location
1308 Niagara Falls Boulevard, Tonawanda, NY 14150
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