Absolute worst managed store, hours say 7am open, manager strolls in around 7:45-8:00 I just love working all night then having to wait another 45 minutes for this woman to show up whenever she feels like it.
March 2025
I recently had my first and last experience here. On 2/28 I took my trench coat be cleaned of a stain on my collar and right sleeve from a nose bleed I had that same day. I asked if they could get rid of the blood, and they said yes.
One week later I pricked up my trench coat, and I wore it that same weekend. I looked down and saw the same stains, just dried up. I was so disappointed — if they couldn’t remove the stains, I understand, but at least tell me that when I had picked it up….
So I go the following week with plans to say that it’s not right they didn’t tell me they couldn’t get the blood stain out. To my absolute... read full review
July 2024
This Dry Cleaner is not honest and provides poor service. Employees are not helpful Left messages for owner manager and never recieved a call back regarding serious issue. Many other Dry Cleaning available in Thornwood and will take my business elsewhere.
Absolute worst managed store, hours say 7am open, manager strolls in around 7:45-8:00
I just love working all night then having to wait another 45 minutes for this woman to show up whenever she feels like it.
I recently had my first and last experience here. On 2/28 I took my trench coat be cleaned of a stain on my collar and right sleeve from a nose bleed I had that same day. I asked if they could get rid of the blood, and they said yes.
One week later I pricked up my trench coat, and I wore it that same weekend. I looked down and saw the same stains, just dried up. I was so disappointed — if they couldn’t remove the stains, I understand, but at least tell me that when I had picked it up….
So I go the following week with plans to say that it’s not right they didn’t tell me they couldn’t get the blood stain out. To my absolute... read full review
This Dry Cleaner is not honest and provides poor service. Employees are not helpful
Left messages for owner manager and never recieved a call back regarding serious issue.
Many other Dry Cleaning available in Thornwood and will take my business elsewhere.