Called 3 or 4 times yesterday for an appointment. No one picked up the phone. Finally left a vmail message. Got a call back 24 hours on my way to salon where I was able to book appointment w/o waiting a full day for call back. Not responding for 24 hours means a potential client has moved onto another salon. Guess you are too busy to answer the phone. With on line appointments you can't wait 24 hours to return a call. You for sure lost that client opportunity.
July 2023
Cold called this place after living nearby for a while. Got an appt with Lilianna (spelling?) who is an absolute magician. She took my awful year-old brown box color to miraculous! She did all of this with little to no guidance from me on what i wanted. She was patient, kind, and never made me feel like a bother even though I most certainly put a wrench in her day with my surprise 5 hour appointment. See photo below.
November 2021
I honestly could not be happier! The salon has a nice mellow ambiance and the staff is all very nice. Stephanie is a real artist and knows her stuff! She took my hair from a brassy blonde to an icey cool blonde. She colored and cut my hair and did a phenomenal job! She is also lovely to be around. I will definitely be going back!
Called 3 or 4 times yesterday for an appointment. No one picked up the phone. Finally left a vmail message. Got a call back 24 hours on my way to salon where I was able to book appointment w/o waiting a full day for call back. Not responding for 24 hours means a potential client has moved onto another salon. Guess you are too busy to answer the phone. With on line appointments you can't wait 24 hours to return a call. You for sure lost that client opportunity.
Cold called this place after living nearby for a while. Got an appt with Lilianna (spelling?) who is an absolute magician. She took my awful year-old brown box color to miraculous! She did all of this with little to no guidance from me on what i wanted. She was patient, kind, and never made me feel like a bother even though I most certainly put a wrench in her day with my surprise 5 hour appointment. See photo below.
I honestly could not be happier! The salon has a nice mellow ambiance and the staff is all very nice. Stephanie is a real artist and knows her stuff! She took my hair from a brassy blonde to an icey cool blonde. She colored and cut my hair and did a phenomenal job! She is also lovely to be around. I will definitely be going back!