The team and leadership at the Tappan Club are customer service–focused, knowledgeable, and genuinely friendly. I’ve had recurring issues with Retro Fitness corporate regarding how they process members with an Ultimate Membership. Maddie (spelling?) has been absolutely wonderful — not only in diffusing my frustration but also in creating a workaround to ensure I’m not humiliated each time I’m wrongfully flagged for using the privileges my membership includes. If it weren’t for the positive customer experience Maddie and her staff provide, I’d probably be a Planet Fitness member by now.
June 2024
This place is really good and very affordable and the student membership is the best for me because it is 100 dollars per 3 months meaning u would just have to put aside 33 dollars a month for it. I just wish the lockers would be cleaned a bit more and the music to be a bit more serious since during my workout I im on that last rep then I hear some cringy ah music play and it gets me off guard. I also would prefer a bike rack of some sort because not everybody that comes here has a car. Honestly I prefer this gym over impact because there arent any machine hoggers like impact and its less imtimidating because of all those sarm goblins at impact. The workers here are also... read full review
June 2024
I love the community experience of the classes at Retro Fitness. The classes are the primary reason I have a membership. A good mix of different types of classes from strength to Zumba, boxing, interval training, etc. The instructors are great and help show modifications to many of the more difficult moves.
The team and leadership at the Tappan Club are customer service–focused, knowledgeable, and genuinely friendly. I’ve had recurring issues with Retro Fitness corporate regarding how they process members with an Ultimate Membership. Maddie (spelling?) has been absolutely wonderful — not only in diffusing my frustration but also in creating a workaround to ensure I’m not humiliated each time I’m wrongfully flagged for using the privileges my membership includes. If it weren’t for the positive customer experience Maddie and her staff provide, I’d probably be a Planet Fitness member by now.
This place is really good and very affordable and the student membership is the best for me because it is 100 dollars per 3 months meaning u would just have to put aside 33 dollars a month for it. I just wish the lockers would be cleaned a bit more and the music to be a bit more serious since during my workout I im on that last rep then I hear some cringy ah music play and it gets me off guard. I also would prefer a bike rack of some sort because not everybody that comes here has a car. Honestly I prefer this gym over impact because there arent any machine hoggers like impact and its less imtimidating because of all those sarm goblins at impact. The workers here are also... read full review
I love the community experience of the classes at Retro Fitness. The classes are the primary reason I have a membership. A good mix of different types of classes from strength to Zumba, boxing, interval training, etc. The instructors are great and help show modifications to many of the more difficult moves.