May 2026
I needed to replace my makeup after a house fire. Kait worked with me and was beyond understanding. I don’t know a lot about makeup and needed a lot of help. She was incredibly patient, kind, and knowledgeable.
About Ulta Beauty
Ulta Beauty is a leading US retailer specializing in a wide range of beauty products. Their extensive selection includes cosmetics, fragrances, body care, skin care, and hair care products from over 500 brands, such as Tarte, Fenty, Redken, and CHANEL. They also offer exclusive products from brands like Kylie Cosmetics, Olaplex, Colourpop, PATTERN, florence by mills, Juvia's Place, and their own Ulta Beauty Collection.
Recognizing the importance of conscious consumerism, Ulta Beauty provides a "Conscious Beauty" section featuring products that are vegan, use clean ingredients, are cruelty-free, have sustainable packaging, and make a positive impact on their communities.
Beyond retail, Ulta Beauty operates salons that provide a variety of services, including haircuts, hair coloring, makeup applications, brow waxing, lash extensions, and lash lifts. Customers can book appointments online or opt for walk-ins if stylists are available. Concetta, a Benefit Brow specialist, is highly recommended for her expertise and friendly approach to eyebrow services.
The company is committed to providing excellent customer service, with many reviews praising the staff for being knowledgeable and helpful. Employees have been noted to go above and beyond, ensuring customers feel comfortable and satisfied with their shopping experience. Ulta Beauty's dedication to quality products, diverse services, and customer satisfaction makes it a favorite choice for beauty enthusiasts.
Reviews
May 2026
I went into Ulta yesterday looking for a completely new skincare regimen to help repair years of sun damage, along with finding a really great sunscreen, and I had such an amazing experience thanks to Tyler.
Tyler was incredibly knowledgeable, patient, kind, and genuinely helpful throughout the entire process. She took the time to listen to my concerns, explain products thoroughly, and help me find items that would actually work for my skin type and goals. I never felt rushed or pressured, and she truly went above and beyond to make sure I left feeling confident and beyond satisfied with my purchases.
Customer service like this is rare, and because of Tyler, I will… read full review
May 2026
Went in to get a full face for a wedding I was in. As soon as I walked in I was greeted by Clara who immediately helped me identify exactly what I was looking for. She gave me options and offered her opinion on what look best on my skin. Great experience, always well stocked, clean, and lots of options.
Photos
Hours
Monday 10AM - 9PM
Tuesday 10AM - 9PM
Wednesday 10AM - 9PM
Thursday 10AM - 9PM
Friday 10AM - 9PM
Saturday 9AM - 9PM
Sunday 10AM - 7PM
Good to know
- offers same-day delivery
- walk-ins welcome
- accepts credit cards
- bike parking
Location
3541 Genesee Street, Syracuse, NY 13219
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