About Ulta Beauty
Ulta Beauty is a leading US retailer specializing in a wide range of beauty products. Their extensive selection includes cosmetics, fragrances, body care, skin care, and hair care products from over 500 brands, such as Tarte, Fenty, Redken, and CHANEL. They also offer exclusive products from brands like Kylie Cosmetics, Olaplex, Colourpop, PATTERN, florence by mills, Juvia's Place, and their own Ulta Beauty Collection. Recognizing the importance of conscious consumerism, Ulta Beauty provides a "Conscious Beauty" section featuring products that are vegan, use clean ingredients, are cruelty-free, have sustainable packaging, and make a positive impact on their communities. Beyond retail, Ulta Beauty operates salons that provide a variety of services, including haircuts, hair coloring, makeup applications, brow waxing, lash extensions, and lash lifts. Customers can book appointments online or opt for walk-ins if stylists are available. Concetta, a Benefit Brow specialist, is highly recommended for her expertise and friendly approach to eyebrow services. The company is committed to providing excellent customer service, with many reviews praising the staff for being knowledgeable and helpful. Employees have been noted to go above and beyond, ensuring customers feel comfortable and satisfied with their shopping experience. Ulta Beauty's dedication to quality products, diverse services, and customer satisfaction makes it a favorite choice for beauty enthusiasts.
Concetta (Benefit Brow specialist) is the absolute best at what she does! I’ve been going to her to do my eyebrows for two years and have recommended her to many. She’s very knowledgeable and extremely friendly and approachable! I have never left her chair disappointed and she has always made sure of that; if you’re looking to get your eyebrows done, i highly recommend Concetta!
I’m not sure the names of the employees who were working today 8/11/25 within the last hour of the store being open. But you guys are absolutely wonderful!! Hands down the best customer service i’ve ever seen. They went above and beyond. A younger gentleman helped me out, realized i was a little nervous and we had a little conversation and he was so nice! As well as one young lady helped me find what i needed, made sure i was all set and especially complimented me. The lady at the register did the same as well. You guys are so sweet, all of yall need a raise!! Hands down the best Ulta location i’ve gone to in syracuse !!
I have shopped at many Ultas and this is my favorite. Over the years the employees are some of the best....so knowledgeable and helpful and always try to make it right when there are problems. They're patient and I get great help whether it's for fake lashes, retinol products or hair dye.