Reviews for St. Joseph's Health Primary Care Center - West
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
Tips
accepts insurance
Now that Dr. Farrell, who is amazing, is leaving, the nurses and receptionists who are answering the phones have decided it’s okay to talk to me like an idiot and railroad me into appointments at time I have repeatedly said are going to get my husband fired just because I need a referral. Talking over people gets you read for filth where I’m from, but they know they’re “protected” or they can kick you it for looking at them sideways. Turning into just another place in Syracuse you dread going to.
They were very very helpful and kind before the last two weeks! They chose to change.
Only giving 3 stars because the doctors and nursing staff are AMAZING. They actually seem like they care, they give you time without feeling like they are in a hurry, and I get prompt responses to any questions I have which is amazing for a PCP. The communication is excellent. I gave a low score and wanted to warn people, do NOT go here without health insurance. I was quoted a specific price for some tests I had done and they ended up charging me $1,200 for just ONE of the tests. I made it very clear I cannot afford any tests that are in the thousands, I was told they wont be, and now I have a MASSIVE bill just for a PCP appointment. I have been paying out of pocket for...read full review
We had a wonderful experience at this clinic. Dr. Sarah Marsh is amazing very caring, patient, and thorough. She made my son feel comfortable and did a complete, gentle check-up.
I also want to thank the nurse who works with Dr. Marsh she was fantastic with my son during the vision and hearing tests, very kind and professional.
Highly recommend this clinic and their team!