LaRu The Beauty Experience

Feb 2024

Despite the great service the nail TECH provided I believe professionalism is something that must be addressed with all employees. After my pedicure, I asked to get a filling & the receptionist did a certain facial and proceeded to say "mmm no". As a customer this made me feel as if I was getting the service done for free. I understand that I might've not had an appoitment but rather than having this kind of reaction I would've rathered an explanation. On the other hand, prices provided over the phone aren't exactly the price you'll pay once you arrive. Over the phone I was told it'd be a total of $54, once I went to pay I was told the total of $72 ( I was very detailed...read full review

Jan 2024

I’d like to leave a neutral experience, the services provided by the lash tech (Maria) and nail tech (lacy) were great highly recommend both. the promotions were true but unfortunately I arrived late. As a first time client usually service providers are kind accommodating, the owner who checked me out attempted to charge me a 40$ late fee for both appointments. I’d like to state it’s 15$ late fee online per appointment and I was charged 20 for both. I paid the first one but refused to pay the second one as I happened to be in the salon getting my first service. I happened to make a great effort to come from the city and they did not care. Also there’s a ridiculous...read full review

Jan 2024

EDIT: Unable to respond to the owners response below — my point of the review was that I was NOT notified that my inspo picture that I UPLOADED when I booked my appointment at 2pm AND texted to the tech AFTER I notified her that I was running late and was told they would still see me, was not part of the deal.Again, I was not upset that I misunderstood the deal - I just would have appreciated if someone told me earlier that my inspo pic was not apart of the deal. That way I would have immediately canceled with enough time to service other clients and saved a 2 hour drive.BTW, I arrived at 6:27, and my appointment was for 6, not 40 minutes late. No worries, I’ll continue...read full review