About Doctor Computers
Doctor Computers is a top-tier computer repair and maintenance service provider located in Staten Island, New York. They offer exceptional IT solutions and free computer diagnostic services to both individuals and businesses. The business is known for its efficient and quick service, with a team that is highly knowledgeable and patient in assisting clients with any computer-related questions or issues. Customers have praised the management's expertise, particularly in reviving damaged laptops and providing personalized solutions tailored to their needs. Doctor Computers is praised for its honest and straightforward approach, where they go above and beyond to ensure customer satisfaction. The business has a high success rate in servicing and reviving damaged devices, including water-damaged MacBook Pros, at affordable prices. Joe, a staff member, has been described as fast, knowledgeable, and very helpful, with clear and prompt communication. Customers have also highlighted the professionalism and personable nature of the service provided by Doctor Computers. The team demonstrates deep knowledge, sets up equipment, adds programs to enhance the computer experience, and discusses stronger security measures. They also provide follow-up calls to ensure everything is going well and answer all questions. Exceptional customer service, outcomes, and experience are the hallmarks of Doctor Computers.
Joe demonstrated deep knowledge as he set up my equipment. He added several programs that will enhance my computer experience, and he discussed stronger security measures which he then put into place. As an added benefit, Joe called the next day to see if everything was going well, and I had the opportunity to clarify several issues. I'm grateful to Joe for getting me up and running and for educating me in the process.
Don't think of going anywhere else.
Joe is a well experienced, knowlegiable professional. He will explain what needs to be done and then, when finished, he will show you the completed work and explain what upgrades/improvements exist. He answers all of your questions. Did a great job for me.
Exceptional customer service, outcomes, and experience. Believe in the fate that brought you to this review and look no further. From the start, Doctors Computers approached my home workstation setup with a level of attention that put me at ease and established trust in the first 5 minutes.
My workflow is complicated as I work remotely, in-office and in the field. Add to that the peripheral hardware and applications, strict HIPAA requirements, and a mix of operating systems, and you soon realize the level of experience and expertise you have found. Although I called because I “lost” an important and “huge” file, (which was found) PRIORITY ONE was security,...read full review