Reviews for Hi-Qual Heating & Cooling Inc

Jan 2024

I'm really satisfied with the service I received from Hi-Qual. The techs that completed the work of my furnace installation were very respectful of our property and did a beautiful install. The whole process was very easy from the estimate to the install. Don set everything up and all went well as scheduled. If you need any service with your furnace, I highly recommend this company.
Aug 2020

As a do-it-yourself-er, I was stuck trying to source a part (and confirm my diagnosis was correct). Rick was stellar and went above and beyond to help me out - tested the part and the correct replacement. Very reasonable and didn't rake me over the coals to help me out of a jam. The system fired right up and is cooling the house again! Thank you!!P.S. Bring treats for the 4-legged receptionist!
Aug 2020

Quick and reliable service. Same day service with a failed heater. (but I did have a previous relationship with them , so I am unsure if that helps). Love all the staff, from front desk to the technicians, they are all very friendly and informational. Of course the price always stinks with getting a heater fixed, but compared to anyone else, I would say they are very fair. They are the only company I know that is less than $100 for diagnostic, and if they have to do any repairs, that fee can go towards the charge. No one else does that. And they don't charge overtime. highly recommend if you are in the Rochester area. Family owned companies are always a much better catch...read full review

From Hi-Qual Heating & Cooling Inc

ince 1988, HI-Qual Heating and Cooling, Inc. has been providing quality heating and cooling services to both residential and commercial customers throughout the Rochester, NY area. As a full-service HVAC company, our team of technicians work hard to provide every customer with the highest level of service possible. As a Amana®, Dunkirk®, Aprilaire® and Napolean® dealer, we offer a complete selection of high-efficiency systems that can save you hundreds of dollars every year on your utility bills. Our certified technicians make it their mission to complete every job on time and within the budget we have set. We will do what needs to be done to ensure your equipment is running at peak efficiency.