Satnick Jewelers

Roger made mother/daughter rings for us recently and we are so pleased with the result. Roger has fixed numerous jewelry items for me in the past and I have been happy with all his work. Thanks again Roger, Connie and Fran!

Highly, highly recommend! Roger is so talented, he designed both a necklace and my engagement ring from sketching the design to a beautiful finished piece of jewelry! I am so happy to have found this jeweler. Satnicks also has the most beautiful jewelry if you don’t want something designed from scratch and are looking for a unique piece to purchase. I just had in my mind what I wanted, and he delivered!

GO ELSEWHERE - YOU DESERVE TO BE VALUED! THIS IS A MUST READ! As a former local Business owner, with the understanding of how important quality customer service is, it’s unfortunate that I have to post this review. On January 4, 2025, I went in to have my eternity engagement band and platinum wedding rings cleaned. It was found that they needed to be repaired as the prongs and fittings were worn. I was told to come back in 3 weeks to be fitted, make new ring design decision (incorporating into one ring was decided), given a quote, which included a larger ring band size & told 2-3 weeks for completion (quote & dates written on receipt). I waited, made numerous phone calls & visits with no reply or updates (Roger was never in or available). Several weeks later, I did finally connect with him & was told that the original quote had gone up over $1,500 due to the escalating cost of Platinum & suggested to “settle” for 14 karat white gold in order to maintain the original quote price. Really ?!? This increase in cost was DUE TO HIS DELAY! I left upset but returned to discuss this matter with him. He then agreed to do the ring in platinum for +$900 (was $1,500) & informed me that 3 of the diamonds were cracked & replacing them will be additional cost. I told him I need to discuss this with my husband. In addition, my husband had purchased a cross necklace for me there which had to be repaired three times due to its’ defective design. Being I was already there, I brought this in to be repaired again (had charged me for each repair). He told me that this manufacturer has discontinued this & no longer makes this design (wonder why?) , but did not give me a quote. I foolishly thought he would “make good” on this repair due to the rings’ pricing issue and cost of necklace’s previous repairs.. he still charged $55..needless to say I didn’t pick up. Timeframe of this fiasco was January - June - 6 months !
Roger points blame at everyone other than himself. He makes many mistakes due to his absences and looks to make up for it by overcharging. He refuses to take ownership, gets abrasive & defensive.
His lack of availability & follow up along with poor customer service and refusal to take ownership are prime reasons to take your valuable business elsewhere to someone who will value you and your valuables.

Great service they have fixed my watches and other jewelry a few times. They can be trusted with complicated watches - thanks so much great to have such a knowledgeable business in Southold.

Absolutely fantastic experience here buying an engagement ring. I could not recommend them highly enough.

Very nice and courteous staff. Satnick Jewelers has a tremendous reputation for their fine work and fast service.

Very happy with their inventory and very helpful with repairs.

I have visited this local jewelry shop many times for repairs and to purchase gifts.I have been very pleased with their beautiful selection of classic & unique jewelry items at very fair pricing. The kind assistance of the staff is appreciated as well as the expert repairs done as I wait.

Had a necklace repaired and they did a fantastic job. Took a short time and at a reasonable price.

Had a necklace repaired and they did a fantastic job. Took a short time and at a reasonable price.