MyEyeDr. is committed to providing quality eye care services, including prescriptions for glasses and contacts, as well as diagnosing and treating eye diseases. The center features a wide selection of eyewear from various designers and aims to match competitor pricing with better rebates. While some patients appreciate the dedication of the staff, issues have arisen since management changed, leading to concerns about service quality. Patients have experienced difficulties with getting accurate glasses prescriptions and have encountered problems with contact lens orders being forgotten. However, the center has received praise for quickly responding to emergency situations, with staff showing up promptly and providing effective treatment. There are also frustrations regarding billing, as unexpected charges and issues with online payment systems have caused inconvenience for some patients. Overall, MyEyeDr. offers a range of services but faces challenges in maintaining consistent service quality and communication.
I had a great experience at Mr. Eye Doctor in Somers NY. After getting my new glasses, I realized one of the lenses didn’t seem right. I spoke with Tommi, the office manager, and she was absolutely exceptional. Even though the issue may have been due to me providing the wrong prescription, she was incredibly professional, understanding, and genuinely eager to help. She went above and beyond to make things right. It’s rare to find this level of customer service these days. Thank you, Tommi, for your kindness and outstanding support!
Jul 2026
5.0★★★★★
Dr Stallone is a true pro. He is a knowledgeable and straight foward guy who made me feel at ease the day I met him. His front office staff is also great. Even when I was late to an appointment they accommodated me taking me in right away and getting the job done. This office is great!
Mar 2026
5.0★★★★★
Nicole and Dr. Stallone were both so kind and helpful. Getting new glasses can be stressful and both had my mind at ease. They were kind and helpful. I wish more medical staffs were as knowledgeable and courteous. MyEyeDr. in Somers, NY I highly recommend. Nicole was patient and looked for the best deal to accommodate my budget.
