About Empire Visionworks Niskayuna
Empire Visionworks Niskayuna is a leading optical retailer known for its wide selection of high-quality glasses and contact lenses for men, women, and children. The store carries designer and exclusive brands, including Ray-Ban, and offers prescription sunglasses. Customers can use their vision insurance or FSA to cover the cost of eye exams, prescription glasses, and contact lenses. The staff is praised for their attentive and caring service, with reviews highlighting exceptional customer service and a consultative approach. Devon Blair, among the staff, is noted for taking time to understand customer needs and recommending great frames and lenses for families. The Doctor is also recognized for providing special care and helping customers make informed choices about their vision. While some reports mention inconsistent technology, the Niskayuna location is highly recommended for its impressive selection of fashionable frames and a smooth, professional experience. The store is described as comfortable, with nice air conditioning, making it a pleasant place for eye care.
This Visionworks Office is fantastic! The Doctors are very skilled and knowledgeable, and the customer service is always exceptional, friendly staff, and incredibly responsive to any need!
Devon Blair took care of me and it was a fantastic experience! He was very consultative and spent time learning about my needs. He recommended great frames and lenses for me and my whole family. I will definitely be back to see him next year!
Outstanding customer service as well as the Doctor Who takes very special care of your needs and tells you the changes and helps you make choices of what is best for your vision. Melissa is outstanding.