The Reynolds Group

The Reynolds Group is a business that provides sales, installation, and services for high-quality outdoor and indoor comfort products. They serve customers in Albany, Saratoga, Lake George, and the surrounding Upstate New York area. The company offers a range of products including awnings, patio covers, pergolas, screens, shades, and wood and pellet stoves. They partner with reputable manufacturers like Sunesta, Harman, and Regency to ensure the quality of their offerings. Customers praise The Reynolds Group for their knowledgeable and friendly staff, who provide excellent customer service. Reviewers highlight the professionalism and expertise of the installation teams, who complete the work efficiently and thoroughly. They also appreciate the clear explanations provided on product operation and maintenance. Many customers share positive experiences, mentioning how the staff patiently goes over all options, helping them make the best choice. The installation process is often described as quick, professional, and courteous, with attention to detail that results in a perfect setup. Customers look forward to enjoying their new products for many years, and the company is highly recommended for its quality products, reliable service, and dedication to customer satisfaction. Recent reviews show that the company’s team is timely, polite, and respectful of customers’ spaces. Customers mention that the staff is knowledgeable, kind, and takes care to keep the work site clean. For example, Airin and Noah provided a fantastic experience, demonstrating professionalism and friendliness, and making sure to explain how the awnings work. Customers also appreciate the beautiful design and increased curb appeal from the awnings, especially when they provide just enough shade for relaxing in the evenings. The installation process is described as fast and efficient, with the staff demonstrating great attention to detail and leaving the space clean. Overall, The Reynolds Group continues to be highly recommended for quality products, reliable service, and a friendly, professional team.