About Empire Visionworks Wilton Square
Empire Visionworks Wilton Square is a leading optical retailer dedicated to providing a top customer experience. The store offers a wide selection of glasses and contact lenses for all ages, including designer and exclusive brands like Ray-Ban. They also provide prescription sunglasses and accept various vision insurance plans. The staff at Empire Visionworks Wilton Square are known for being professional and caring. Customers have praised the doctors for their quick and efficient service, addressing visual issues and referring patients to ophthalmologists when needed. The store's policy of helping customers in emergency situations at no extra cost has also been highly appreciated. Although the selection may be somewhat limited, the overall experience at Empire Visionworks Wilton Square is highly positive. Customers commend the friendly staff, who help them get the best deals on insurance and take time to assist in choosing the right products. With a focus on quality, value, and customer care, Empire Visionworks Wilton Square has earned high praise from satisfied customers.
Just don't. They have now cancelled 2 appointments on me, this time just 40 mins before my appoinment. Made me go back in the waiting room after my most recent visit after starting the first portion, because they realized someone was in front of me. Then rushed me through the exam with the door open for over half of it, so I am seriously questioning the accuracy of my exam and NOTHING was explained to me.
I want to acknowledge Dr. Lu and Matt DeMarco from the Saratoga Springs NY location. Both are professional and care about the correct prescription and fit for your new glasses. Thank you for your great customer service!