About Boyce & Drake Co Inc
Reviews for Boyce & Drake Co Inc
Write a reviewHours
Monday: 8:30AM - 4:30PM
Tuesday: 8:30AM - 4:30PM
Wednesday: 8:30AM - 4:30PM
Thursday: 8:30AM - 4:30PM
Friday: 8:30AM - 4:30PM
Saturday: ClosedSunday: Closed
Boyce & Drake Co Inc is a professional and reliable business known for high-quality work and excellent customer service. The company responds quickly to service needs, often on the same day, and makes an effort to accommodate customer schedules. Their technicians, such as Brian, are praised for their thoroughness, clear communication, and practical approach to solving problems. They handle a variety of issues, including gas, air conditioning, and refrigerant problems, often providing less invasive and more affordable solutions than larger companies. Customers appreciate their ability to troubleshoot effectively, find and replace parts quickly, and ensure their systems are back up and running efficiently. The technicians are described as friendly, knowledgeable, and dedicated, even during challenging circumstances such as heat waves or emergencies. Overall, Boyce & Drake Co Inc is recognized for their professionalism, reasonable rates, and commitment to customer satisfaction, making them a trusted choice for heating and cooling needs.
Jay came out the same day to get me back up and running after National Grid cut off my gas due to an emergency. He made time for me despite having a full schedule—what incredible service! Boyce & Drake are professional, reasonable, and provide high-quality work.
We were unhappy with service from a large company in the area and received Boyce and Drake's name from our neighbor. Scheduling was quick and easy and they accommodated our schedule. Brian came to our house and offered a quicker and less invasive fix to our AC unit than the large company was trying to sell us (at a much lower rate). We would recommend this company to anyone and will call again if we need anything else.
Hello-This is Chris Nedwick from 14 Bennington Loop, Saratoga Springs NY. I wanted to contact you regarding my service call(s). The tech who provided services Brian was absolutely fantastic. After initially stopping by on the afternoon of Monday 8/8 to investigate the situation and conduct some high level troubleshooting he explained what he thought the problem was and shared his game plan for the following day. On Tuesday 8/9 he showed up first thing in the morning (7AM) to dive into the work. We experienced some unforeseen challenges which turned out to be more extensive icing inside due to low refrigerant, a burned out motor and water inside of the control board area....read full review