Imperial Cesspool Cleaning Co

Nov 2023

Hi. I had a great experience with Imperial Cesspool today, particularly with Sean. He arrived on time, and took great care in finding the septic tank. I had several choices as to how to proceed, including doing nothing for now, and he was clear and very honest in his explanation. I asked him multiple questions and he was able to discuss the options with me and help me make a measured decision. He spoke with the owner who was also very generous, given that they did a service call and I was not going to move ahead with anything in the moment. I worked with several companies previously who tried to get me to do all kinds of unnecessary work and it was a nice surprise to...read full review

Jun 2023

Flood in the basement —sewage! Doug was at my house within an hour to unclog main line. Sean came the next day to pump cesspool. Rob (owner) came the day after that to advise how to proceed. I was quite pleased with this quick response. Some days later, Rob and his men showed up and within 3 hours, installed my new cesspool. Extremely happy with the outcome—actually the whole experience.

May 2021

We had what we thought was a septic tank problem. I called them and they responded right away. Peter is extremely knowledgeable, has decades of experience. Diagnosed the issue and completed the work promptly. Gave us the price upfront and kept to it. We highly recommend them!