About SERVPRO of Great Neck / Port Washington
SERVPRO of Great Neck/Port Washington is a locally owned business that serves the Great Neck community in New York. With 24/7 availability, they specialize in fire damage restoration, water damage restoration, and more. Their professional team is equipped with the latest techniques and equipment to handle various situations, including mold remediation, sewage leaks, biohazard cleanup, and HVAC duct cleaning. Customers have praised their efficient and meticulous work, noting the attention to detail and thorough cleanup after services. The team is known for their professionalism and ability to work around clients’ schedules, minimizing disruption. Recent reviews highlight how quickly they responded to water damage, with an efficient, thorough, and professional approach that made the process less stressful. The team helped navigate insurance processes and handled personal items and furniture with care after flood damage. Customers also appreciated the personable and professional attitude of team members from the initial assessment to completion. SERVPRO of Great Neck/Port Washington remains committed to making any disaster look “Like it never even happened,” emphasizing customer satisfaction and community care.
Our garage flooded after a recent storm, and I wasn't sure where to begin. Their technicians set up drying equipment, arrived promptly, and kept me informed at every stage. A stressful situation was made manageable by their attention to emergency cleanup.
The lead technician, Mike, was incredibly calm and took ten minutes just to walk me through the drying process so I wouldn’t panic about the hardwood. They used these heavy-duty dehumidifiers that were surprisingly quiet.
I called them after noticing water damage in my basement, and they responded pretty quickly. The work was done efficiently, and they kept me updated along the way. Appreciate how smooth they made the whole process.