Wonder Nails is a small nail salon that strives to accommodate both appointments and walk-ins. The salon's technicians are known for their friendly and professional demeanor, often making customers feel like they are catching up with a friend during their visit.
While the salon maintains a relatively clean environment, some customers have reported experiencing rushed service, especially when the salon is busy. In one instance, a customer noted that the technician used an aggressive filing technique, causing discomfort and minor injuries to the customer's toes. Additionally, the customer experienced issues with their nail beds and cuticles due to the salon's practices, which the customer felt could potentially lead to more serious complications.
Overall, Wonder Nails seems to provide a mixed experience, with some customers praising the salon's friendly staff and quick service, while others have had concerns about the salon's attention to detail and gentleness during the nail treatments.
I love this place! They’re a small shop trying to accommodate appts and walk ins so give them a little grace, but sitting in the chair with any of the nail techs feels like catching up with a friend! They make great conversation and always do such a great job. Jesse is my go to nail tech and he never disappoints!
I love this place! They’re a small shop trying to accommodate appts and walk ins so give them a little grace, but sitting in the chair with any of the nail techs feels like catching up with a friend! They make great conversation and always do such a great job. Jesse is my go to nail tech and he never disappoints!
Gonna temper my review of this place a little and try to provide an overall picture.
The pros -
The salon was relatively clean. The technicians were quick, professional and friendly. They stayed open late to accommodate our large party (of 11 people) and did so in good spirits.
The cons -
They really rushed the whole process. I get that we were a lot of people and it was already past closing time. But honestly, I would have happily come back at another time to get it done right. Had wounds on my toes around the nail from aggressive filing with a really low grit file. They did stop and adjust the angle as soon as I squealed with pain, so there's that. But they should… read full review
1478 Monroe Ave, Rochester, NY 14618
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