Staff inputted wrong prescription in the system so my 140$ glasses came with the wrong prescription.
April 2023
Went in to purchase a pair of frames to fit my sons lenses cause he broke his. The girl was nasty and rude and told me it was a liability to purchase the frames. I told her the other location does it all the time what is the problem. She then proceeded to tell me to go to the other location then and was extremely rude over talking me. Total attitude and rude! She should not be working in customer service if she is going to yell and scream at a customer and can’t handle speaking in a normal tone of voice.
April 2023
The staff will literally never answer the phone. I used to come here when I was younger and it’s has gone all the way downhill since.If I could rate zero stars I would. Don’t come here.
Staff inputted wrong prescription in the system so my 140$ glasses came with the wrong prescription.
Went in to purchase a pair of frames to fit my sons lenses cause he broke his. The girl was nasty and rude and told me it was a liability to purchase the frames. I told her the other location does it all the time what is the problem. She then proceeded to tell me to go to the other location then and was extremely rude over talking me. Total attitude and rude! She should not be working in customer service if she is going to yell and scream at a customer and can’t handle speaking in a normal tone of voice.
The staff will literally never answer the phone. I used to come here when I was younger and it’s has gone all the way downhill since.If I could rate zero stars I would. Don’t come here.