Ulta Beauty

$$ • Cosmetics, Hair Salons, Cosmetics & Beauty Supply

720 Jefferson Rd Suite 100, Rochester, NY 14623

About Ulta Beauty

Ulta Beauty is a large retailer offering a wide variety of beauty products. Customers can find cosmetics, fragrance, body care, skin care, and hair care products from over 500 brands, including exclusive brands like Kylie Cosmetics and Olaplex. Ulta Beauty is committed to offering "Conscious Beauty" choices, including vegan, clean ingredient, cruelty-free, and sustainable packaging options. In addition to shopping, Ulta Beauty offers salon services such as haircuts, hair coloring, brow waxing, lash extensions, and makeup applications. Appointments can be booked online or walk-ins are welcome when stylists are available. Many customers praise the friendly and helpful staff, though some note that not all employees are as attentive or friendly. Customers have highlighted positive experiences, such as the manager being super helpful and the staff, like Lexi, being patient in assisting with color matching and finding the right products. However, one reviewer mentioned encountering a staff member who laughed at their request for more affordable recommendations, indicating that the customer service experience can vary.

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Reviews for Ulta Beauty

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  • Aug 2024

    Visited the area for the weekend and ran into this location for specific hair and nail items. I was impressed by very friendly staff. And the manager was super helpful. I usually don't shop at Ulta but will definitely start.

  • Jun 2024

    I have green undertones in my skin, so its very difficult to find lipsticks that work for me. But this Ulta has Juvia's Place, which has been a god send. That brand has true nudes (not ruddy browns) that look great on me.

    I had to dock a star, because of the staff. There are some amazing, helpful people that work here. But Ive also had a woman laugh at me for asking for more affordable recommendations. Your mileage will vary, depending on who is working when you walk in.

  • Mar 2024

    My first time shopping at an Ulta and it was great! I was kindly greeted within seconds of walking in, I was asked by numerous employees if I needed help. The store itself was very nice, clean, well stocked and overall a great environment. I met an incredibly nice, friendly and very kind employee named Emmanuel who helped me when I needed and chatted with me for a couple of minutes. It meant a lot since it was my first time going to an Ulta and the last time I went to a store that sold beauty products I was treated terribly and it made me never want to go back. I can’t wait to go to this Ulta again! I had my young daughter with me and they were really nice to her as...read full review

Hours

Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 6PM

Tips

 offers same-day delivery walk-ins welcome accepts credit cards private lot parking

Location

720 Jefferson Rd Suite 100, Rochester

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