Reviews for Ulta Beauty
Write a reviewHours
Monday: 10AM - 8PM
Tuesday: 10AM - 8PM
Wednesday: 10AM - 8PM
Thursday: 10AM - 9PM
Friday: 10AM - 9PM
Saturday: 10AM - 9PM
Sunday: 11AM - 6PM
Tips
offers same-day delivery walk-ins welcome accepts credit cards private lot parking michelle rachael staff stylists facials
Ratings
Google: 4.2/5
Tripadvisor: 5/5
Foursquare: 8.3/10Map & Location
720 Jefferson Rd Suite 100, Rochester
Directions Appointment Call Website Suggest an Edit

Ulta Beauty is a large retailer offering a wide variety of beauty products. Customers can find cosmetics, fragrance, body care, skin care, and hair care products from over 500 brands, including exclusive brands like Kylie Cosmetics and Olaplex. Ulta Beauty is committed to offering "Conscious Beauty" choices, including vegan, clean ingredient, cruelty-free, and sustainable packaging options. In addition to shopping, Ulta Beauty offers salon services such as haircuts, hair coloring, brow waxing, lash extensions, and makeup applications. Appointments can be booked online or walk-ins are welcome when stylists are available. Many customers praise the friendly and helpful staff, though some note that not all employees are as attentive or friendly. Customers have highlighted positive experiences, such as the manager being super helpful and the staff, like Lexi, being patient in assisting with color matching and finding the right products. However, one reviewer mentioned encountering a staff member who laughed at their request for more affordable recommendations, indicating that the customer service experience can vary.