Reviews for Towbuster Towing
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Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours
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Towbuster Towing
750 St Paul St, Rochester
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WORST CUSTOMER SERVICE! The guy who answered the phone was extremely rude and didn’t even try to listen. He was raising his voice at me and cussing me out right from the start. When I asked for the manager, he refused to let me speak to one.
Went out to swan dive bar last Friday around 11pm and parked in the parking lot kiddy corner behind the bar. Got out of my car and looked around the lot for any signs, didn’t see not even 1. I’m checking on my car all night through the windows of the bar as I have been working downtown for about 11 years now. Stopped checking around 1:30am because we were about to leave, as we walk out my friends brother said his car had been towed and my fiancé said my car was no longer in the lot. I looked more thoroughly and behind a bush was a 2ftx1ft sign that said “medical lab parking” and at the very bottom in small letters “cars will be towed.” Man did they get me....read full review
The staff are very rude over the phone they call you a liar they tow your vehicle illegally my vehicle was completely registered insured had a license plates there and they still towed it when I called they wanted to argue with me and tell me that I'm lying that my vehicle was not registered when I have the proof it's pretty sad when you can only give him a one-star rating when obviously it's zero