Speedy's Cleaners in Rochester, NY, is known for its excellent customer service and timely work. They handle issues like fire and water damage, making efforts to locate lost items and offering replacements when needed. Customers appreciate working directly with the owners and trust the staff, despite some concerns about pricing and occasional lint on clothes. Overall, many customers continue to choose Speedy's for their cleaning needs.
I can’t say enough about the customer service. We had a fire and water damage to our condo. They came and picked up clothing and shoes. They completed the work in a timely fashion. Unfortunately, some items were lost. They made every effort to locate those items, and when they couldn’t, they issued a check for the replacement of those items, without any question. Working directly with the owners was a real benefit in dealing with speedy. I would highly recommend this business.
I dropped off a suit and four shirts to be dry cleaned on a Tuesday afternoon and asked if they could be ready by Thursday morning. The woman I spoke with said yes. My travel plans changed and I called on Wednesday to ask if the clothes might be ready later that day. She got them ready that morning. Everything looked great and they were so helpful and got it done super quickly. I will be returning.
I have much of my personal laundry and all of my dry cleaning handled by Speedy's and they do a fantastic job. I also like how they warn me when I bring in new items that are particularly prone to issues from cleaning (ie due to the quality of the material or dyes, or whatever). I've been using Speedy's for years, first because of the convenience of the location, but now it's just because they truly do a great job.
50 Scio Street, Rochester, NY 14604
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