Rochester Eye Associates

Rochester Eye Associates (REA) is an eye care center that provides detailed and thorough examinations. They use an online system to manage patient records, which eliminates the need for filling out lengthy paper forms. The offices are clean and well-maintained, and appointments are generally efficient with minimal wait times between procedures. Dr. Albert, one of the optometrists at REA, is known for explaining procedures and findings in detail, using language that is easy for laypeople to understand. She treats patients as partners in their health and takes the time to answer any questions or concerns they may have. She is also knowledgeable about degenerative conditions that may impact vision and provides guidance on when to schedule appointments between annual exams. The staff at REA, including the technicians, are professional and kind. However, some patients may experience a clash of personalities with certain staff members, as one reviewer mentioned. REA does not pressure patients to use their in-house eyewear services, and they were able to accommodate a new patient who was having difficulty finding an appointment elsewhere. Overall, REA offers a pleasant and efficient experience for annual eye exams.