Dr. Ryan is excellent -- thorough with diagnostics and pleasant. The connection with Flaum is problematic. I wanted to schedule an appointment with Dr. Ryan for an eye issue I've had before, but was routed through a different eye care facility out of Strong, where the doctor wrote off my issue. I've called to try and reschedule with Dr. Ryan but they will not allow me to. Also, any time I call to reorder contacts, the hold times are long and the customer service representatives are less than pleasant. It seems like they have a CSR team handling the calls, which has often meant that any expectation of personalized care is gone.TL;DR: Dr. Ryan for eye exams, for... read full review
December 2019
Dr. Ryan is the best doctor I've ever had...for anything. I've been going to him for over 15 years and can't say enough nice things about him. He's a great doctor, personal, professional and genuinely nice. I'll recommend him to anyone and everyone, anytime. My favorite, hands down.
December 2018
Dr. Ryan has been my eye doctor for >15years (I’m 27). He is the only person I want providing me eye and vision care. He’s an awesome doctor, personable, and his team works hard to fix any issues that come up. I’m not a huge fan of Flaum Institute and wish they didn’t make the switch (I’ve definitely noticed a difference in the care I receive from the front end since the switch), but I’ll continue going there just so I can keep him as my doctor!
Dr. Ryan is excellent -- thorough with diagnostics and pleasant. The connection with Flaum is problematic. I wanted to schedule an appointment with Dr. Ryan for an eye issue I've had before, but was routed through a different eye care facility out of Strong, where the doctor wrote off my issue. I've called to try and reschedule with Dr. Ryan but they will not allow me to. Also, any time I call to reorder contacts, the hold times are long and the customer service representatives are less than pleasant. It seems like they have a CSR team handling the calls, which has often meant that any expectation of personalized care is gone.TL;DR: Dr. Ryan for eye exams, for... read full review
Dr. Ryan is the best doctor I've ever had...for anything. I've been going to him for over 15 years and can't say enough nice things about him. He's a great doctor, personal, professional and genuinely nice. I'll recommend him to anyone and everyone, anytime. My favorite, hands down.
Dr. Ryan has been my eye doctor for >15years (I’m 27). He is the only person I want providing me eye and vision care. He’s an awesome doctor, personable, and his team works hard to fix any issues that come up. I’m not a huge fan of Flaum Institute and wish they didn’t make the switch (I’ve definitely noticed a difference in the care I receive from the front end since the switch), but I’ll continue going there just so I can keep him as my doctor!