Skip to main content
BestProsInTown

Internal Revenue Service (IRS) Taxpayer Assistance Center

2.3 37 reviews
Overall rating
2.3
out of 5
37 reviews
5 star 32%
4 star 0%
3 star 0%
2 star 3%
1 star 65%

About Internal Revenue Service (IRS) Taxpayer Assistance Center

The Internal Revenue Service (IRS) Taxpayer Assistance Center is a government office that provides helpful support to taxpayers. Despite the general dislike for the IRS, this location and its staff are praised for their friendliness, patience, and efficiency in resolving tax-related issues. Customers highlight the quick service, with one visit taking only 10 minutes, and the staff's willingness to advocate for the resolution of lost refunds.

Apr 2025
5.0
Nobody likes the IRS, but as far as this location and the staff, they were great. We had a rejected tax return and suspected identity theft, but we got an appointment next day with this office and were in and out in 10 minutes. Staff from security to the employee assisting us were friendly and helpful. In the end the issue ended up being faulty HR Block software, taxes submitted no problem with other software.
Aug 2024
2.0
The IRS is being removed as we speak. No matter if they reply denying this, these words will come to fruition. The Federal Reserve Building headquarters has been out of business and boarded up for a few years now. "Why are we still paying taxes then you might ask?" We must walk through the darkness before we can see the light. The "Old Guard" is being removed as we speak worldwide. Fools will laugh now until they watch it come to light. God's got us.
Jul 2023
5.0
A large refund appeared to have been lost in the IRS shuffle — six months and counting. The Taxpayer Assistance Center quickly got to the bottom of things and advocated for resolution. Special thanks to Ms. Reed.
Photos of Internal Revenue Service (IRS) Taxpayer Assistance Center, 255 East Avenue,  Rochester
All 7 photos

Hours

Tuesday 8:30AM - 4:30PM
Wednesday 8:30AM - 4:30PM
Thursday 8:30AM - 4:30PM
Friday 8:30AM - 4:30PM
Saturday Closed
Sunday Closed

Location

255 East Avenue, Rochester, NY 14604

Discover More Local Pros

For local businesses

Is this your business?

Upgrade your profile to add the context customers, search engines and AI systems use to evaluate and recommend your business.

Write a review

Internal Revenue Service (IRS) Taxpayer Assistance Center · 255 East Avenue, Rochester, NY 14604

Your rating *

Write what you would want to read before calling. Please leave out contact details.

Photos optional

Add a photo

Internal Revenue Service (IRS) Taxpayer Assistance Center

Photos of the work, the vehicle or the premises. They appear on the profile once reviewed.

Call Directions Website