About High Quality Restoration

High Quality Restoration (HQR) is a full-service restoration company dedicated to helping home and business owners recover from water and fire losses. With over 20 years of experience, HQR specializes in mold and lead remediation, while also guiding clients through the insurance claims process. The team is known for their professionalism and honesty, which customers appreciate, especially regarding clear communication about costs and services. Many clients have praised the quick response time, often with HQR arriving the same day to tackle issues like flooding. Recent reviews highlight the team's commitment to customer satisfaction. For instance, one client shared how Chris and the HQR team were quick to address damage from an ice dam, accommodating their anxious dog and answering numerous questions. Another customer emphasized the neat and efficient restoration of their bathroom and living room after water damage from a leaking pipe, stating that the crew was a pleasure to work with. Additionally, Ryan and his team were commended for their swift response after a devastating house fire, providing peace of mind during a challenging time. Overall, High Quality Restoration is recognized for their dedication to restoring properties and making the recovery process as smooth as possible, earning high recommendations from satisfied customers.

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Reviews for High Quality Restoration

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  • Sep 2025

    After a sewage backup I had no idea what to do or who to call, a friend recommended HQR and it could not have been happier. Their team was responsive and cleaned up the mess that day.

  • Sep 2025

    Ron and his team were very professional and communicative after my upstairs toilet flooded. They responded within 45 minutes at 10pm and did a great job. I would recommend them to anyone! Thank you soooo much.

  • Sep 2025

    Outstanding water damage restoration service! The team responded quickly, communicated clearly, and worked efficiently to dry out our basement. They were professional, respectful of our home, and truly eased a stressful situation. Highly recommend!

Hours

Monday: Open 24 hoursTuesday: Open 24 hoursWednesday: Open 24 hoursThursday: Open 24 hoursFriday: Open 24 hoursSaturday: Open 24 hoursSunday: Open 24 hours

Location

1184 Emerson St Suite 2, Rochester

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